Last friday the 17th was a record night at the Robin. I made over $30 an hour in tips. I am still totally amazed and have been reflecting on what I did to make it such a successful night. I mean, coming home with $160 is a new record for serving in the city of Riverbank and especially with the economy like it is. Like most other businesses, the restaurant industry has taken a hit too. Not only are people eating out less, they are also tipping less. The average seems to be about 10-12%; my personal standard is 20%. Mrph, ahem.
So it went down like this…I arrived late due to a minor schedule confusion. No big deal, fortunately. No problem shaking that one off. The rest of the night went picture perect! I was on fire. Nothing could bother me. I was getting 20% tips left and right. And when I got a $5 tip on an $80 tag, I shook it off without hesitation. I was calm and focused. I was truly enjoying my shift, and I guess that came thru to the guests. I was lucky – none of my guests were buttholes or attention hogs. It was a really smooth shift – I didn’t even have to sing a birthday song!
Maybe it was becuz I was still on the move from my shift at Sips. I had no down time in between jobs. Unless you count driving in the car, I suppose. Maybe it was becuz I knew there were friends waiting for me at my house. Maybe I did just the right kind of yoga that morning. Or maybe the planets were all perfectly aligned. All I know is Friday the 17th was a model shift at the Red Robin, and I’ll be doing everything in my power to make that happen again.
Feedback welcome and encouraged!